I Can't See My Students' Names (Not Set)
Edited
If you roster your classes through Clever, a student's name sometimes shows as a long ID or as Not Set. It is a sync problem, not a lost account, and support can fix it.
Email support@typing.com and ask for a re-sync. It takes about 24 hours, after which the names appear correctly.
Anything else, just ask - we are happy to help.
student names showing as numbers
blank student names
student ID instead of name
random letters and numbers instead of names
can't identify my students