FAQs

Can I Set/Change Typing Benchmarks?
Setting and changing typing benchmarks is a great way to motivate your students and ensure they are meeting your desired standards for accuracy and sp...
Is Your Class Paused?
Are your students seeing a "Paused" message when trying to log in? Let's get your class back on track! Class Status: Teachers have the flexibility to...
Is There a Letter to Send to Parents to Let Them Know We'll Be Using the Program?
Yes! We've made it easy for you to inform parents about our program with a handy student 'Take-Home Letter' available in the "Resources" page. Follow ...
Can I Report an Offensive Ad?
If you see an offensive ad or an ad that interrupts work (such as a large pop up), we can block it and will happily do so. All you need to do is click...
Why Can't I See Progress for the Stories?
Curious about why there’s no progress for "Type Your Own Adventure" stories? It’s all about the adventure and the choices your students make! Here’s t...
What Are the Stars at the End of Each Screen?
Have you noticed the stars at the end of each screen? These stars are achievements that students earn based on the accuracy settings you set. Students...
Why Can’t Students 13 and Under Use the Site Without Parental Permission?
Typing.com without consent from a parent or legal guardian. If you are the parent or legal guardian of someone under the age of 13 who may have provi...
Why Won’t My Keyboard Type an Apostrophe?
Is your keyboard acting up and refusing to type an apostrophe? Don't worry, we've got you covered! The issue is likely due to your keyboard settings o...
How to Add Existing Students to My Account? (Teacher)
Adding students with existing accounts to your class is a breeze! Follow these simple steps to get your students on board quickly. Use the Student Sel...
What Does the Scoreboard Show?
Get ready to inspire some friendly competition! The Class Scoreboard is your go-to tool for tracking student performance and activity. Key Features: S...
The website is lagging
Is our website lagging? No worries, we’ve got a quick and easy fix to get you back on track! Simple Solution: Try clearing your browser cache. It’s li...